Privacy Policy

This privacy policy notice is for this website; www.tobygardenfest.co.uk and is served by Toby Buckland Garden Festivals Ltd, Mount House, Halse, Taunton TA4 3AD and governs the privacy of those who use it. This sets out how we use and protect any information you give Toby Buckland Festival Ltd when you use this website. including your rights under current laws and regulations. Toby’s Garden Festivals are committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured it will only be used in accordance with this policy. Toby’s Garden Festivals may update this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16^th May 2018. If you do not agree to the following policy you may wish to cease viewing/using this website.

Policy key definitions:

“I”, “our”, “us”, or “we” refer to the business, Toby’s Garden Festivals Ltd

“you”, “the user” refer to the person(s) using this website.

GDPR means General Data Protection Act.

PECR means Privacy & Electronic Communications Regulation.

ICO means Information Commissioner’s Office.

Cookies mean small files stored on a user’s computer or device.

What we collect

Under the GDPR (General Data Protection Regulation) we control and/or or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because organisations or individuals who only process personal data to maintain a public register or for domestic or recreational reasons are exempt.

Lawful basis: Consent
The reason we use this basis: internal record keeping; to understand your needs and provide you with information about our products and services 
We process your information in the following ways: 
Data retention period: We will continue to process your information until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here; [https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/]

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

.tobygardenfest.co.uk
ct_ps_timestamp, ct_fkp_timestamp, ct_pointer_data, ct_timezone, ct_checkjs, apbct_visible_fields, apbct_visible_fields_count, _ga, _gid, _gat, moove_gdpr_popup, apbct_timestamp, apbct_prev_referer, apbct_page_hits, apbct_cookies_test

.vimeo.com    
vuid, player

.jotform.com  
__cfduid

Data Security and Protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement. Exhibitor information received via JotForm is GDPR compliant and safely stored and updated on google icloud and is only accessed by members of Toby’s Garden Festival team for the purposes of the festival delivery. Exhibitor information is never sold or passed onto third parties.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Email marketing and subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software/applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

Our EMS provider is; [The Rocket Science Group LLC d/b/a MailChimp]. We hold the following information about you within our EMS system;

• Email address
• I.P address
• Subscription time & date
• Name
• Address
• The emails you’ve opened, read, clicked on and deleted including dates/times
• Language
• Location
• Favourite email client
• Preferred email format