Policy key definitions:
“I”, “our”, “us”, or “we” refer to the business, Toby’s Garden Festivals Ltd
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a user’s computer or device.
What we collect
Under the GDPR (General Data Protection Regulation) we control and/or or process any personal information about you electronically using the following lawful bases.
We are exempt from registration in the ICO Data Protection Register because organisations or individuals who only process personal data to maintain a public register or for domestic or recreational reasons are exempt.
Lawful basis: Consent
The reason we use this basis: internal record keeping; to understand your needs and provide you with information about our products and services
We process your information in the following ways:
Data retention period: We will continue to process your information until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here; [https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/]
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Some cookies are required to enjoy and use the full functionality of this website.
Cookies that we use are;
ct_ps_timestamp, ct_fkp_timestamp, ct_pointer_data, ct_timezone, ct_checkjs, apbct_visible_fields, apbct_visible_fields_count, _ga, _gid, _gat, moove_gdpr_popup, apbct_timestamp, apbct_prev_referer, apbct_page_hits, apbct_cookies_test
Data Security and Protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Email marketing and subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software/applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
Our EMS provider is; [The Rocket Science Group LLC d/b/a MailChimp]. We hold the following information about you within our EMS system;
- Email address
- I.P address
- Subscription time & date
- The emails you’ve opened, read, clicked on and deleted including dates/times
- Favourite email client
- Preferred email format